Great Conversations
by Tech Mahindra Business Services
🗂️ Business
Version 5.2.7
đź“… Updated June 1, 2021
The “Great Conversations” App
Features Great Conversations
The “Great Conversations” App helps measure quality of interactions.- Change Price Plan and Device Finance Interaction Type update.- Competency coaching card update.- Minor bug fixes.
Secure & Private
Your data is protected with industry-leading security protocols.
24/7 Support
Our dedicated support team is always ready to help you.
Personalization
Customize the app to match your preferences and workflow.
See the Great Conversations in Action
What Our Users Say
Don't just take our word for it. Here's what our users have to say about our Android app.
"Simce today I've been trying to enter the apo and there's a pop up saying "upgrade" but when I go to the playstore there's no update to download. I uninstalled the app and install it again but it still give me the same error in loop. Am I missing something?"
Federica Baiada
"Nee amma denga, Lanja kodaka .... Modda guudu ra lanja"
Hemanth Kumar `
"Good"
Shanbaz Shaikh
"when trying to type observations, the screen keeps moving away from the area that you're typing meaning that you can't see what you're typing."
Warren McDonald
"I can't login they said I'm not authorised.... I was used last week and was working fine..... Can some one contact me please"
Levi Lopez
"Need to be able to save username and password. It's just not user friendly"
Rab C
"NOT able to save passwords and having awkward log ins take time. Please enable an option to save password that would make our experience so much better. Well done on allowing us to observe one section only."
Deividas Navickis
"It is not user friendly to manually input a username and password every time I want to use the app. It is unnecessarily time consuming to have to input my user login credentials every time which is ironic given the nature of on the spot observations. Evaluations should include the option to save while you are connected to the internet. I have lost progress on my evaluations due to getting distracted only to find I have to start from the beginning. I am aware there is a option to save progress locally but it would be ideal for the evaluations to save in real time. Certain interaction type evaluations are hindered by the forced nature of 'new' and 'prepay' interactions being so dominant. Meaning I should be able to evaluate an interaction on its own criteria and not be forced to evaluate on elements of a conversation that is geared towards something else."
Deilfraz Mahmood
"Team can you assist with this app. It has stopped working and says no connection"
Ashish Pindoria
"Too many elements to fill out on an observation. No option for "not observed". Despite the app being downloaded, we still are required to sign in every time (using an abnormal sign in)."
Warren McDonald
Get the App Today
Available for Android 8.0 and above